Technical Product Manager - eCommerce

Please do not respond to direct messages with your personal information. All job applications and your sensitive, personal information should only be submitted via our official job platform. Job Title: Technical Product Manager Location: US-GA-Atlanta (Sandy Springs- Hybrid Schedule) FLSA: Exempt Job Overview: Drive the evolution of our external-facing API products by leading definition, execution, and integration efforts that support large online retail and enterprise partnerships . As a Technical Product Manager, you will operate at the intersection of product, engineering, infrastructure/security [GZ1] and partner enablement , owning the delivery of API capabilities that power critical external integrations. You will work closely with Key Partner Executives , serving as their primary technical and product counterpart, while collaborating with engineering and QA teams to ensure APIs are reliable, scalable, and aligned with business objectives. This role requires strong technical fluency, disciplined execution, and the ability to translate complex technical concepts into clear, actionable guidance for internal stakeholders and partner-facing teams. Key Responsibilities Product Ownership & Execution Own the end-to-end product lifecycle for external-facing APIs and integration capabilities Define product scope, requirements, and priorities aligned with business needs and partner commitments Manage and maintain the product roadmap and backlog, balancing new capabilities, enhancements, and technical improvements API & Integration Management Serve as the product owner for API definitions, interfaces, and integration standards Partner with engineering teams to design, deliver, and evolve scalable and secure APIs Ensure API changes are intentional, documented, and communicated through established partner channels Manage API versioning, enhancements, and deprecation strategies Partner Enablement & Collaboration Act as the primary product and technical point of contact for Key Partner Executives Support Key Partner Executives by clarifying technical capabilities, constraints, and timelines for external partners Assist with partner onboarding, integration planning, and issue resolution in coordination with partner-facing teams Delivery & Cross‑Functional Collaboration Work closely with engineering and QA teams throughout development, testing, and release cycles Define acceptance criteria and support UAT and integration testing Identify risks, dependencies, and tradeoffs, and proactively drive alignment and resolution Communication & Alignment Communicate product direction, progress, risks, and tradeoffs clearly to internal stakeholders Translate complex technical details into clear narratives that support partner-facing discussions Contribute to continuous improvement of API product delivery and integration processes Basic Qualifications: Bachelor’s degree or equivalent experience 5+ years of experience in Technical Product Management, Product Ownership, or a related role; preferably in automotive F&I or Lending space Experience owning and delivering external-facing APIs or integration-based products Experience supporting enterprise or large online retail partnerships and their e-commerce platforms Strong understanding of API concepts, including RESTful services and integration patterns Experience driving roadmap definition, feature delivery, and product tradeoff decisions Experience working in Agile/Scrum environments Must be authorized to work in the U.S or Canada Must be able to successfully pass a background check Preferred Qualifications: Experience working closely with partner-facing or account management teams Familiarity with tools such as Postman, Swagger/OpenAPI, Jira, and Confluence, Asana Exposure to security, authentication, and compliance considerations for external APIs Experience in project management, business analysis, or process improvement Comfort operating in complex, cross‑functional organizations What Success Looks Like Clear ownership and accountability for external API products; and alignment with internal technical stakeholders Strong partnership with Key Partner Executives, enabling effective client communication Stable, scalable, and well-documented integration capabilities Predictable execution and continuous improvement of API functionality Company Benefits: Medical, Dental, and Vision Insurance Flexible Spending Account Health Savings Account 401(k) Plan with Company Match Company-paid Short-Term and Long-Term Disability Company-paid Life Insurance Paid Holidays and Vacation Employee Referral Program Employee Assistance Program Wellness Programs Paid Community Service Opportunities Tuition Reimbursement Ongoing Training & Personal Development And More! About Safe-Guard Products International: Safe-Guard serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance &Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard’s success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada. For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service. Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law