Product Manager

Hands-on Product Manager to join our high performing Product Management team. This individual contributor role is focused on day-to-day product execution: managing product help-desk requests and pricing approvals, educating the commercial organization on assigned portfolios, and owning tactical new product development (NPD) and lifecycle activities. The role converts market and customer inputs into manufacturable requirements, runs NPD activities, supports pricing/margin actions, and coordinates across sourcing, operations, quality, engineering, sales, and marketing to ensure timely, high-quality delivery. An engineering degree is not required; curiosity for cable fundamentals and solid financial/Excel skills are essential. Responsibilities Product Operations & Help Desk Serve as primary owner for product help-desk requests for assigned SKUs: triage, investigate, resolve or escalate, and close tickets with documented actions and timelines. Maintain and update product documentation, spec sheets, sell sheets, and FAQs used by sales and service teams. Track recurring help-desk themes and recommend durable product/process fixes. Pricing, Commercial Transactions & Approvals Execute pricing and transactional tactics for the portfolio: prepare price change requests, run margin impact analyses, and implement approved price updates in systems. Review and recommend pricing exceptions; follow approval workflows and document rationale. Support bid responses and quotation technical input for complex requests. Tactical New Product Development (NPD) Own tactical NPD projects from requirements through launch: write product requirement briefs, define critical specifications, produce or coordinate manufacturing-ready drawings, and manage sample/qualification cycles. Lead gating activities: pilot runs, sample approvals, launch checklists, readiness reviews, and initial yield tracking. Coordinate corrective actions and lessons-learned during ramp and early production. Roadmap, Lifecycle & Inventory Maintain and prioritize the short-term product roadmap for assigned SKUs, aligned to business priorities. Manage product lifecycle tasks: release control, sustainment, cost-down initiatives, inventory stocking strategy, and end-of-life transitions. Recommend SKU rationalization or consolidation opportunities based on data and commercial input. Cross-Functional Execution & Supplier Interaction Work daily with sourcing, operations, quality, and engineering to clarify requirements, resolve production issues, and drive continuous improvement. Communicate clearly with internal engineering and suppliers to confirm drawings, process controls, and acceptance criteria where applicable. Financials & Analytics Build and maintain Excel models and margin analyses to support pricing decisions, launches, and cost-down projects. Track product KPIs (revenue, margin, forecast accuracy, OTIF, quality metrics) and run regular reviews with stakeholders. Translate financial targets into tactical product actions and measurable outcomes. Sales Enablement & Training Develop technical messaging, ROI/cost-benefit analyses, and training materials for the field. Deliver or coordinate product training sessions and ensure field readiness for launches and changes. Act as product escalation for sales on technical, application, and pricing questions.