Principal Product Manager, AI Product

Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs. We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there. For more information, visit arcadia.io. Why This Role Is Important to Arcadia Healthcare is entering a new era where AI can fundamentally transform how organizations understand populations, improve outcomes, reduce administrative burden, and deliver better experiences for patients and providers. Arcadia is uniquely positioned at the intersection of healthcare data, analytics, and workflow intelligence to bring these capabilities to market. We are looking for a Principal Product Manager, AI Products to help define and deliver the next generation of AI-powered healthcare solutions. This leader will own critical product investments that leverage generative AI, advanced analytics, and intelligent automation to solve meaningful customer problems and create measurable business value. Principal Product Managers at Arcadia are builders, operators, and end-to-end owners. They combine deep customer understanding, strong technical fluency, and relentless execution to bring innovative products from concept to customer adoption. They operate with significant autonomy, influence company strategy through product outcomes, and are accountable for delivering enterprise-grade capabilities that customers trust and depend on. This role is ideal for product leaders who thrive in fast-moving environments, can translate emerging AI technologies into real-world customer value, and are energized by shipping products rather than managing process. Success is measured by products delivered, customer outcomes achieved, business impact created, and the ability to establish yourself as a trusted expert with customers and cross-functional partners. What Success Looks Like In 3 months Develop working expertise in Arcadia’s platform architecture, customer workflows, AI strategy, and data ecosystem Identify and prioritize high-impact product opportunities within assigned domain ownership Ship at least one meaningful customer-facing enhancement or production capability Demonstrate the ability to independently navigate ambiguity and drive product decisions to execution In 6 months About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager. What You'll Be Doing Own the end-to-end lifecycle of AI-powered product capabilities from concept through customer adoption and measurable business impact Deliver enterprise-grade generative AI products and workflow automation capabilities into production environments at scale Work directly with customers to understand operational challenges, validate product direction, and ensure solutions address real-world healthcare workflows Translate advances in AI, LLMs, agentic systems, retrieval architectures, and analytics into practical customer solutions Partner closely with Engineering, Data Science, Customer Success, and GTM teams to ensure products are successfully adopted and deliver measurable value Drive roadmap decisions using customer needs, technical realities, business objectives, and market opportunities Own product success metrics tied to customer adoption, revenue growth, operational efficiency, and business outcomes Act as the accountable owner for shipping high-quality products on a predictable cadence Mentor and elevate product management practices across the broader Product organization What You'll Bring Education Bachelor’s degree required; advanced degree in business, computer science, engineering, healthcare, data science, AI/ML, or a related field preferred Experience 12+ years in enterprise SaaS, platform products, AI-enabled products, data products, or similarly complex technical environments; bonus if experience includes healthcare environments Experience building and scaling enterprise-grade AI, machine learning, or generative AI products Experience delivering products powered by LLMs, agentic systems, retrieval-augmented generation (RAG), intelligent automation, predictive analytics, or similar AI technologies Proven track record shipping products used by enterprise customers at scale Experience defining and delivering products tied to measurable business outcomes and revenue impact Experience owning products with measurable commercial outcomes, including adoption, retention, growth, or revenue objectives Demonstrable understanding of how product decisions connect to business performance and customer value realization Experience partnering closely with Engineering and GTM organizations to successfully bring products to market Technical Fluency Strong technical fluency across modern AI systems, including generative AI, LLMs, retrieval architectures (RAG), intelligent automation, model evaluation, and AI governance Ability to engage deeply with engineering teams on architecture, implementation tradeoffs, and production deployment decisions Qualities Highly autonomous operator with strong ownership mentality and executive presence Collaborative leader capable of influencing across Product, Engineering, Analytics, and Executive teams Demonstrated ability to create clarity, structure, and momentum in ambiguous problem spaces Practiced in building new products, processes, and operating models from the ground up Strong ownership orientation with a bias toward action and execution Skills Exceptional product strategy, prioritization, communication, and execution leadership Strong analytical and technical fluency, including ability to navigate complex platform and AI-enabled product discussions Ability to translate customer, operational, and business needs into scalable product direction and measurable outcomes What You'll Get The opportunity to shape the future of AI-enabled healthcare products and platform innovation at scale Significant influence over strategic product direction, organizational maturity, and next-generation customer experiences The opportunity to solve some of healthcare’s most complex operational, clinical, and data challenges alongside exceptionally talented cross-functional teams A highly visible role with meaningful executive partnership and organizational impact The ability to help define how AI, automation, analytics, and workflow transformation reshape healthcare delivery and operations Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care A flexible, remote friendly company with personality and heart Employee driven programs and initiatives for personal and professional development Become a member of the talented, energized, diverse and purpose-driven Arcadian Community