Working Hours/Days Monday - Friday 7AM-4PM
Overview
The purpose of this position is to be a part of the Asset Team to support the rental staff and rental representatives with daily requests and to be a resource for their specific equipment requirements. It is essential to become an expert on the product, so you are capable of providing the expertise needed to assist in the rental representatives and their needs. Primary focus of this role will be our Industrial Products.
Basic Duties
Responsible for coordinating all aspects of a machine sale, from machine and attachment/work tool ordering to shipment and invoicing the customer.
Responsible for placing all orders whether stock inventory, rental inventory, used inventory, and ancillary supporting items and attachments.
Responsible for locating and/or transferring machinery to and from other Cat dealers to fulfill a sale.
Develop good working relationships with Caterpillar dealers, Caterpillar personnel, and outside suppliers
Effectively communicate shipping instructions/information to the Central Transportation Manager or designated freight hauler.
Manage the rental inventory, New Inventory, and Used Inventory for your products at all rental locations
Work with all Asset Team members to produce optimal fleet performance. This includes time and financial utilization metrics, sales profitability, and rental rates
Initiate requests to the Service Department for PDI’s, along with additional work needed per customer specifications. Track SHOP down list to ensure optimal up-time.
Keep rental representatives and rental management team aware of product problems, delivery issues, new models and specs, etc.
Must be able to enter in received equipment, relieving sold, rented, and demo/loaned machines out of the system.
Inventory and DBSi system reconciliation
Facilitates all new and used sales.
Provide backup support for all asset team members to ensure successful execution of job functions during an absence.
Keep sales representatives and stores informed as to the status of sold machines.
Provide all necessary reporting on a timely basis.
Qualifications
Associates degree or two years’ work-related experience.
Extensive knowledge of office procedures and work skills are necessary.
Must be a self-starter with the ability to multi-task in a fast-paced environment.
Computer literate and proficient with programs such as Microsoft Word, Excel, Teams and Outlook required.
Must be customer focused and have strong communication skills.
Able to lift 40lbs.
Must be well organized and able to meet challenging deadlines.
Excellent customer service skills are needed.
High School Diploma or equivalent required.
Must possess a valid driver’s license with a clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on the final candidate).
Altorfer Inc. offers an industry leading compensation and benefit package:
Health, Dental, Vision, Disability, and Life Insurance
401(k)
Paid Holidays
Paid Parental Leave and Funeral Leave
Paid Time Off: Prorated 80 hours of PTO + 1 Floating Holiday
Education Assistance
Personal Tool Insurance, and Safety Equipment Reimbursement
Voluntary Benefits: Supplemental Insurance, Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection
Payrate: $55,000 - $65,000 annually
Posted Min USD $55,000.00/Yr.
Posted Max USD $65,000.00/Yr.
Physical Requirements/Working Conditions
This position works primarily in an office environment but also spends a portion outdoors for annual inspections being exposed to elements of weather, dust, and dirt. May, continuously, sit at a desk for a long period; answer telephone calls and write or use a keyboard to communicate through written means. May continuously walk, bend, and lift up to 40lbs. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields and steel-toed shoes) when needed. The noise level in the office environment is usually moderate to low. Must be flexible to work varying schedules and hours as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran .
Why Work for Altorfer?
At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third-generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family-valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and the opportunity to work with a remarkable team of people.