Associate Product Manager

Job Title: Associate Product Manager Location: Lakewood, CO (Hybrid) About Bloom Bloom Healthcare is a pioneering value-based primary care and hospice practice at the forefront of transforming healthcare delivery for vulnerable patients. We bring high-touch, innovative medicine to those living at home with chronic conditions. Bloom’s model of care is proven to provide exceptional care to the homebound population, and Bloom Healthcare has generated outstanding quality results in CMS Innovation Center models compared to our peers. At Bloom Healthcare, we believe in creating an environment that fosters growth, collaboration, and a shared sense of purpose. Bloom Healthcare has been voted the "Top Workplace" for five consecutive years. This honor reflects our unwavering commitment to our employees. By nurturing a work culture that puts our team first, we empower them to put our patients first. Position Overview We're looking for a sharp, self-driven Product Specialist to join our small but high-impact IT team, reporting to the Director of Emerging Technology. This is a role for someone who wants to grow into product management and is ready to earn it, working closely with leadership on product development, AI initiatives, and process improvement that moves the business. You'll own a wide range of product and project responsibilities, from user documentation and UI design to running AI pilots end-to-end. As you build deep expertise in our products and users, there's a clear path to real strategic ownership. This is a hybrid position with 4 days per week required in our office on Lakewood, CO. Key Responsibilities Product Management & Operational Support Our development team owns a mission-critical internal application. Under the direction of the PM, this role supports execution and day-to-day operations. Serve as the first point of contact for user-reported issues. Log, triage, and investigate before escalating to developers with clear reproduction steps and context. Own and maintain user-facing documentation end-to-end: release notes, training materials, how-to guides, and feature walkthroughs for new and updated functionality. Design wireframes and UI mockups in Figma and AI-assisted tools, turning PM direction into concrete visuals for developer handoff and stakeholder review. Conduct UAT for new releases: test or recruit testers, track feedback, and deliver a structured summary to the PM. Keep the product backlog clean and well-organized. Tickets clearly described and consistently formatted. Collect user feedback through meetings, surveys and support tickets, then synthesize it into structured summaries for the development team to act on. Coordinate release logistics: communicate timelines to stakeholders, confirm readiness with the dev team, and prepare for trainings. AI Initiatives — Research & Coordination This role drives hands-on implementation and project management, directly building, deploying and operationalizing AI-powered solutions. Coordinate approved AI pilots: schedule working sessions, track action items, maintain project documentation, and follow up on open items. Coordinate approved AI pilots: schedule working sessions, track action items, maintain project documentation, and follow up on open items. Build and deploy no-code AI agents and LLM-powered automations. Design the logic, configure workflows, and iterate based on user feedback. Support employee adoption of LLM tools: develop training materials, prompt guides, token optimization tips, and how-to resources tailored to specific team needs. Research AI tools, use cases, and industry landscape. Prepare structured briefs and recommendations for the AI Steering Committee. Facilitate governance: manage user licenses, track usage, outcomes, and ROI, and maintain AI policies. Business Process Optimization This is an area of significant independent ownership. The role identifies, designs, and builds solutions to complex business process problems, working directly with business teams. We use Airtable and other no-code/low-code platforms, and we expect a solutions-first mindset: staying current on new tools and bringing forward recommendations for evaluation.   Engage with non-technical stakeholders to understand pain points and translate complex process problems into scalable technical solutions. Own the full build-and-launch cycle: requirements, design, build, testing, user training, and post-launch support. Proactively identify opportunities to streamline processes and reduce manual work. Evaluate and recommend new tools that eliminate clunky workflows. Maintain and improve deployed solutions as business needs evolve. Create documentation and training guides to support team adoption.   Qualifications Required Bachelor’s degree in Business, Information Systems, Healthcare Administration, Computer Science, or a related field required; Master’s degree preferred. 3–5 years of experience in product operations, business analysis, project coordination, or a similar execution-focused role. Strong written communication skills, with the ability to create clear documentation, training materials, and summaries independently. Hands-on experience with Airtable, Notion, or similar no-code/low-code tools. Highly organized, with the ability to manage multiple workstreams, deadlines, and stakeholder needs in parallel. Able to execute independently, collaborate effectively across teams, and contribute to a positive, solutions-oriented team environment. Strong curiosity about AI, automation, and emerging technology, with a proactive approach to staying current. High attention to detail, strong analytical judgment, and commitment to data accuracy. Working knowledge of software development processes, including QA, user acceptance testing, and developer handoffs. Nice to have Figma or similar design tool experience Exposure to Agile, sprint planning, or user story writing Hands-on with ChatGPT, Claude, Copilot, or similar LLM tools in practical workflows Healthcare experience preferred, especially in value-based care, clinical operations, population health, or provider-facing workflows. Experience with Reporting tools (Airtable dashboards, Power BI, Tableau, Looker, etc.) What Success Looks Like In the first 90 days, you have built strong familiarity with our internal products, taken ownership of user issue triage, delivered at least one no-code or low-code solution, and contributed clear documentation, release notes, and design materials. Within six months, you are operating with increasing independence across product operations, AI coordination, and business process improvement with the backlog organized, users supported, and internal solutions moving forward efficiently. Why Bloom? Bloom Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. The salary for this position is competitive and commensurate with experience.  The pay range for this role in the state of Colorado typically falls between $80,000 - $100,000 annually  with the potential for performance-based bonuses and other benefits. Actual compensation may vary based on factors such as qualifications, experience, and location within the state. Bloom Healthcare only contacts through official channels using the @bloomhealthcare.com domain. We are aware of a fraudulent Gmail account impersonating our recruiting team and have reported it to Google.