Director of Product, Freight

Mudflap serves the $800B trucking industry, the backbone of the U.S. economy. Our market-leading payment products help truckers save thousands of dollars on fuel (their #1 business expense), while providing our fuel stop partners with access to new, hard-to-reach customers. We’re a fast-growing marketplace business looking for a new customer-obsessed teammate to join us on this exciting journey. As Director of Product, Freight , you will own product strategy and execution for Mudflap’s freight-focused experiences. You’ll report directly to our Co-Founder and Head of Product and serve as the senior product leader responsible for shaping how truckers and fleets interact with freight—from discovery and decision-making through execution and settlement. This is a high-impact leadership role with broad scope and influence. You’ll partner closely with engineering, data, design, operations, and commercial teams to define new product surfaces, evolve our marketplace capabilities, and ensure we are solving the right problems for carriers, owner-operators, and freight partners. You’ll bring deep freight and logistics intuition while helping Mudflap thoughtfully expand beyond fuel into adjacent workflows that matter most to our customers. Work Location: This role is based in Palo Alto, CA and involves a hybrid work approach, balancing in-office collaboration with the ability to work remotely. To support our team, we offer: Commuter benefits to ease your travel Lunches and snacks to keep you fueled A collaborative, high-growth environment where you’ll work closely with talented teammates across the company Expectations (In this role, you will): Lead discovery, definition, and delivery of freight-related product initiatives that support carrier workflows and marketplace growth Own and evolve the freight product roadmap, balancing near-term business impact with long-term platform strategy Bring a strong point of view on freight economics, carrier and broker needs, and operational realities to inform product decisions Champion customer empathy by spending time with owner-operators, small fleets, and freight partners to deeply understand their needs Drive alignment across engineering, design, data, operations, marketing, and business development teams Define and track KPIs related to freight engagement, adoption, liquidity, retention, and monetization Build, mentor, and scale a high-performing team of product managers as the freight surface area grows Experience (What we look for): 8+ years of product management experience, with 3+ years in a senior or leadership role Deep experience in freight, logistics, transportation technology, or marketplaces serving carriers and shippers Proven track record of launching and scaling complex, multi-sided products with real operational constraints Strong intuition for user workflows, freight decision-making, and the tradeoffs inherent in logistics marketplaces Excellent analytical and strategic thinking skills, with the ability to turn ambiguity into clear direction Demonstrated ability to lead cross-functional teams and influence without authority Exceptional communication skills, including comfort presenting strategy and tradeoffs to executive leadership Experience operating on teams that have evolved traditional SDLC processes into agentic workflows, where product teams drive discovery, rapid prototyping, and specification creation optimized for AI-assisted development before engineering execution. Perks and Benefits (What we offer): Commuter benefits to ease your travel Lunches and snacks to keep you fueled Competitive salary and equity in a high-growth startup Multiple health benefit options Responsible Time Off 401(k) matching Opportunities and support for major career growth Annual Company offsite event (Mudfest!) The salary range for this role is $216,000 - $240,000. This information reflects a base salary range for this position based on current market data, which may be subject to change as new market data becomes available. The candidate's skills, experience, and other relevant factors will determine the exact compensation. Company Overview (Who we are): Mudflap is on a mission to transform the trucking and logistics industry by leveling the playing field for owner operators and small fleets. Backed by top-tier venture investors, including QED, Matrix Partners, Commerce Ventures, NFX, and 500 Startups and included in the Forbes Fintech 50 list, Mudflap offers fleet fuel management solutions. Our core team hails from Disney, Uber, Procore, DoorDash, Google, Meta, Capital One, Affirm and Brex. Here are the core values that we believe in and look for in new teammates: Be Customer Obsessed: We deeply understand customer needs and put our customers at the center of everything we do Make it Count: Act like an owner by focusing on the impact of your work Find a Way: Be a creative problem solver who pushes past roadblocks to win for our customers and our teammates Sweat the Details: We keep our standards high and achieve them by paying attention to every detail Be Curious: Use a growth mindset to question assumptions, take calculated risks and stretch the boundaries of what’s possible