Description
We know touch - it's our only business. In fact, we invented the touchscreen over 50 years ago and haven't stopped since. Every 21 seconds, a new Elo touch screen is installed somewhere in the world. We obsess over details to exceed the highest quality standards. We don’t just sell things. We offer solutions to tomorrow’s challenges.
As Product Manager for our interactive digital signage line, you'll shape the future of Elo’s high-impact commercial displays — driving innovation where touch meets engagement. With success, this role could expand to include leadership of additional platforms, offering broader ownership across our interactive product portfolio.
Job Purpose & Responsibilities:
Define and deliver the product vision, strategy, and success metrics for commercial display solutions. Own the entire product lifecycle from initial concept to end-of-life, including product pitches, development, and sunsetting. Conduct Voice of the Customer (VOC) research to identify unmet needs and uncover innovation opportunities. Develop and maintain clear, actionable product requirements based on customer feedback, use cases, and competitive analysis. Collaborate with engineering to deliver feature-rich hardware products that meet current and future market needs. Support cross-functional teams in prioritizing product escalations and enhancements. Partner with Marketing to articulate product features, benefits, and value propositions through compelling documentation and content. Support Sales by participating in customer meetings, evangelizing key use cases, and helping articulate value. Contribute to internal knowledge bases to support cross-team alignment and customer success. Clearly communicate technical concepts and product processes to audiences with varying levels of expertise. Other reasonable directives, responsibilities and activities may change or be assigned at any time with or without notice.
Minimum Qualifications:
3-5 years of experience in product management or a combination of customer-facing and engineering experience. Prior product management experience in displays, compute peripherals, or related hardware fields. Experience building and managing product roadmaps with multiple stakeholders and competing priorities. Experience engaging with customers to understand their challenges and use cases.
Preferred Qualifications:
A Bachelor’s Degree in Engineering, Business, or a related field from an accredited institution. A strong business ownership mindset — motivated to dive in, learn quickly, and deliver measurable impact. Previous experience in B2B or corporate IT environments. Experience working across both hardware and software teams. Familiarity with Android and/or Windows-based compute platforms. Experience working with cross-regional, multicultural teams across time zones.
Specific Professional Skills/Competencies:
Demonstrated ability to drive agendas across diverse teams and functions. Proven success influencing strategic direction up to VP-level stakeholders. Comfort navigating ambiguity and managing without direct authority. Strong analytical and quantitative skills with proficiency in Excel for data analysis and decision-making. Excellent verbal, written, and presentation skills. Ability to tailor messaging to technical and non-technical audiences alike. Strong organizational agility and teamwork orientation.
Physical Demands
Ability to lift up to OSHA single person lift requirements. Ability to sit, stand, bend, or walk for prolonged periods of time. Ability to travel domestically and internationally. Must be able to work a standard full-time schedule.
Elo Touch Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Elo Touch Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Elo Touch Solutions expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Elo Touch Solutions employees to perform their job duties may result in discipline up to and including discharge.
Elo Touch Solutions offers a competitive total compensation package. Benefits include Health, Dental, Vision, Life Insurance, Paid Vacation, 401K, Long and Short-Term Disability, and Tuition Reimbursement. Starting compensation for this role typically ranges between $93,100 and $125,000 annually is commensurate with experience relative to the position and may vary based on candidate geographical location.