As the Product Manager, you will be the strategic architect of our repair and maintenance solutions. Your mission is to establish a portfolio of innovative, reliable, and cost-effective services that drive efficiency for our customers and internal operations alike. You will serve as the central hub for aligning product development with emerging industry technologies and the specific needs of the North American metals market.
This role is a high-impact leadership position focused on unifying the SMS group flat rolling service portfolio across North America. You will bridge the gap between innovative engineering and operational excellence, ensuring that our roll shops in Washington, PA , Mokena, IL , Gary, IN , and Osceola, AR operate as a cohesive, world-class network.
What you'll do
Maintains dialog with the SMS Service / roll Shops, SMS sales & customer to offer solutions for roll shops + WR + BUR chock & oil film bearing repairs / modernizations / spares / services Regular customer visits to hot, cold, aluminum mills for in collaboration with our central sales responsible person Supports customers operation issues by analysis of IBA data, dimensional inspection, etc. utilizing onsite resources to perform inspection, and gather data to provide a maintenance, modernization & or new solution for the operational issues Identifies repairs to be developed / executed in the SMS workshops Develops standard repairs ,modifications, modernization packages that can be scaled across multiple customers Collaborate with OEM engineer for engineered repairs & enhancements Creates market analysis for new and existing products & services Responsible tracking of chock fleet program and oil film bearings Collaborates with OPS team to create and implement digital inspection & ERP system Creates data base of chocks & oil film bearings that can be altered to cover multiple customers equipment Supports spare part group for chocks & oil film bearings Collaborates with marketing to create & or update roll shop & chock & oil film bearing products service website & product brochures In addition to above, support all customer and roll shop / workshop needs in regard to flat rolling where applicable Other duties as assigned
What you’ll need
Education: Bachelor of Science in Mechanical Engineering or a related technical field Experience: 5+ years of a dvanced knowledge of Flat Rolling Mill Roll Shops / steel production / mill maintenance / chock maintenance / roll grinding / operation Technical Aptitude: Strong mechanical background with a deep understanding of flat rolling processes and roll shop operations Leadership: Proven ability to lead cross-functional teams and align multiple regional sites under a single strategic vision Travel: Ability to travel frequently (up to 50%) to customer sites and North American workshop locations What we offer
Competitive compensation, medical/dental/vision coverage, paid vacation, paid holiday time, 401k with a company match, training (parts of it in Germany), a tuition reimbursement program and more!
What we do
SMS group is the leading partner in the world of metals. We are an original equipment supplier offering comprehensive maintenance and spare part services for metals production, continuous casting and rolling (flat and long products), tubes, welded pipes, forging, non-ferrous technology, and heat treatment plants - all from a single source.
SMS group Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, disability, veteran status, gender identity or other categories protected by law. Employment is contingent upon successful completion of a drug screen and physical capacity profile test.