Senior Product Manager- Photo Cloud Services

General Statement: This position manages the Cloud Services Portfolio and end-to-end development of our Photo Operations (Photo Ops) Reporting Platform. Bridge the gap between our physical hardware in the field and the digital intelligence required to run a high-scale operation. You will be responsible for ensuring that every device from high-end cameras and printers to local nodes report real-time health, sales, and location data into a unified ecosystem. Duties, Responsibilities & Authority: • Define and execute the vision for all Cloud Services and the "Photo Ops" reporting platform, prioritizing features that drive operational efficiency and revenue growth. • Lead the development cycle from discovery and requirement gathering to deployment and postlaunch optimization. • Manage the complex data pipeline where hardware systems and software applications feed live updates into a centralized hub. • Build robust reporting tools that provide stakeholders with real-time sales data, inventory metrics, and "health" status (uptime/downtime) of nationwide assets. • Act as the primary liaison between engineering, field operations, and executive leadership to ensure all cloud platforms meets diverse business needs. • Lead field integrations, trials and support for new product rollouts; including on-site participation when needed. • Assume project management duties as necessary to maintain project schedules and communicate schedules to all internal stakeholders. • Conduct training for marketing, sales, technical support, and all other internal stakeholders. • Travel as required for tradeshows and customer-facing activities. • Ensure that DNP remains innovative and customer focused. Job Requirements / Qualifications Required: • 5+ years prior Product Management with proven delivery in Cloud Services. • Strong technical background; must be eager to dig into the details and have a comprehensive understanding of software and hardware internals • Effective cross-organizational team player • Self-directed and motivated • Ability to manage multiple new projects while managing sustainment issues on existing products • Excellent written and verbal communication and facilitation skills across functions and groups • Ability to deal with ambiguity and learn on the fly – a strong “can-do” attitude • Position is located in Concord, NC / Hybrid Work Schedule • Periodic Travel Desired: • Technical and business education preferred (Bachelors in a technical field plus) • Experience in Agile software development process • Experience with digital imaging product technology, photo, print and/or color management a plus