Principal Platform Software Engineer - Work in Vienna VA Office

This PaaS Integration Specialist will serve as the technical owner of the Oracle PaaS integration layer supporting the strategic customer's banking platform. This individual will be responsible for the implementation, monitoring, and operational support of cloud integrations while ensuring high availability, operational resilience, and production readiness. The role requires close collaboration with Oracle SaaS Operations, Infra/PaaS, Product support, OCI teams, and NFCU stakeholders to deliver reliable, secure, and highly observable integration services. Leads platform projects crossing multiple teams, evolving runtimes or middleware patterns for interoperability and multi-tenant scale. Diagnoses and resolves complex cross-service issues; enforces versioning, compatibility, and safe rollout practices. Drives observability standards, capacity planning, and resilience patterns across several workloads. Produces migration guides and adoption playbooks that raise ecosystem consistency and developer experience. Key Responsibilities Platform Software Development: - Lead cross-team evolution of middleware patterns or runtimes to standardize interoperability at scale. - Define and enforce versioning, deprecation, and rollout strategies that minimize downstream breaks. - Implement Oracle Integration Cloud (OIC Gen3) integrations. - Develop and support API Gateway configurations. - Manage OCI GoldenGate replication and data synchronization. - Troubleshoot integration failures and optimize performance. Production Operations: - Own production support for the PaaS integration layer. - Participate in Incident, Problem, and Change Management. - Support production deployments and release activities. - Execute production readiness and operational validation activities. - Conducts performance profiling and optimization of coding, building scalable solutions, and anticipating and resolving potential outcomes. - Troubleshoots and resolves complex issues related to application programming interface (API) functionality and integration. - Implements complex API versioning, lifecycle, and interoperability strategies. Observability & Monitoring: - Implement monitoring, logging, and alerting for all integration components. - Build operational dashboards and business KPI dashboards. - Define health checks and proactive alerting strategies. - Identify monitoring gaps and drive continuous improvements. Operational Excellence: - Perform Root Cause Analysis (RCA) for production issues. - Implement permanent corrective actions to prevent recurring incidents. - Develop automation to improve operational efficiency. - Contribute to Disaster Recovery (DR) and Business Continuity planning. Customer Engagement: - Participate in architecture and operational workshops with NFCU. - Collaborate with Oracle SaaS, OCI, CSS, and Product Engineering teams. - Support technical governance and production readiness reviews. Development Operations - System Maintenance: - Performs periodic maintenance and testing operations for systems that require upgrading or patching (e.g., for critical vulnerabilities), sharing results with manager upon completion. - Drives improvements, ensures automation, testing, and debugging of systems to ensure service/product availability, health, support, and reliability. Required Technical Skills - Oracle Cloud Oracle Cloud Infrastructure (OCI) Oracle Integration Cloud (OIC Gen3) OCI API Gateway OCI GoldenGate OCI Logging Analytics - Integration REST APIs JSON / XML OAuth 2.0 JWT SSL/TLS Event-driven architecture Enterprise Integration Patterns - Operations Incident Management Change Management Problem Management Release Management Production Readiness - Automation Terraform (preferred) Python Shell scripting CI/CD concepts - Preferred Skills Banking or Financial Services experience Oracle Banking Cloud Services (OBCS) Dynatrace, Grafana, or Splunk Kubernetes and container platforms AI-assisted monitoring and observability ITIL Foundation certification - Soft Skills Strong analytical and troubleshooting skills Customer-facing communication and presentation skills Cross-functional collaboration across Oracle and customer teams Ability to lead technical discussions and workshops Strong documentation and operational governance skills Proactive mindset focused on automation and continuous improvement - Success Measures The successful candidate will: - Ensure reliable, secure, and scalable PaaS integrations. Maintain high availability and operational stability of the integration platform. Improve observability and proactive monitoring capabilities. Reduce incident volume through automation and permanent corrective actions. Support successful production deployments and operational readiness. Serve as the primary technical lead for the NFCU PaaS integration ecosystem. #LI-JC1 Disclaimer: Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $104,500 to $234,600 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4