Quality Engineering Manager

Description Job Summary The Quality Engineering Manager is responsible for managing quality, design, continuous improvement, and safety. This role will lead a team to ensure our products and services meet the required quality standards set forth by our clients or our internal requirements. Identify areas for continuous improvement, improve quality control processes, and ensure our company is focused on safety. General Duties, and Responsibilities - Perform inspections and audits across all stages of production, receiving, warehousing, and shipping. Conduct product and process audits and inspections. - Manage team to ensure we are meeting all client required quality documentation and PPAP requirements to ensure timelines are met. - Develop work instructions including packaging requirements for new kits and assemblies. - Oversee the team to collaborate with customers on new projects and improvements to existing products. - Manage the defect log, including notifying assignees, categorizing defects, and updating the analysis section weekly to drive to for quick resolution of issues. - Direct the team in managing the facility's non-conforming area, ensuring parts are accurately "red-tagged," recorded in the warehouse system, and logged in the defect register. Drive initiatives to minimize non-conformances and achieve zero-defect objectives. - Manage customer communication as it pertains to general quality concerns, warranty claims, non-conforming product and quality system performance. - Maintain required quality certifications (example, ISO 9001) as it relates to compliance documentation and internal and external audits. - Lead monthly inspections by clients in Food Grade Warehouse. - Serve as the subject matter expert related to the TIG Quality Manual and related downstream processes. - Drive continuous improvement processes within the quality, shipping, and kitting areas. Drive to meet assigned KPI’s. - Actively participate in problem-solving and continuous improvement projects. - Develop and document quality standards, including developing production work instructions. - Assist with packaging specifications per product requirements. - Support product testing and validation for customers. - Communicate quality and compliance concerns with urgency. - Update all metrics and reports and drive to meet KPI’s. - Lead Safety Council and drive team to develop safety protocols and ensure all areas of the company adhere. Manage monthly safety brief program, and all tracking and reporting of safety metrics. - Other jobs as assigned. Requirements Requirements - Bachelor’s Degree in Engineering or at least 10 years of engineering experience with at least 3 years in a leadership role. - Minimum of 5 years of quality or design engineering experience, and at least 3 years of warehouse, logistics, or manufacturing environment - At least 3 years of leadership experience. - Familiarity with GD&T drawing interpretation. - Ability to perform and lead inspections and audits across all stages of Production, Receiving, Warehousing, and Shipping. - High level of proficiency in various computer software and applications, including Microsoft Office (Outlook, Word, Excel). - Ability to perform precise measurements, solid math skills, and attention to detail. - Ability to operate a forklift and other basic warehouse equipment. Competencies/Skills - Develop and grow the quality team - Assertive and clear written and oral communication. - Willingness to grow and adapt as the needs of the business grow. - Strong analytical and problem-solving skills - Detailed oriented, organized, and able to problem solve. - Ability to prioritize tasks - Excellent time management skills with a proven ability to meet deadlines - Ability to work independently and team orientated, able to work with diverse individuals within and outside the TIG Organization. - Self-motivated, self-directed, and hardworking. Physical Demands - The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. - While performing the duties of this job, the employee is frequently required to stand, sit, and walk. The employee is occasionally required to lift up to 40 pounds on their own, use hands to grasp or handle objects, reach with hands and arms, stoop, talk, and hear. Able to perform physical labor continually and stand for long periods. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people in this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required from personnel. All personnel may be required to perform duties outside their normal responsibilities as needed.