Business Analyst, Product Management

Position Summary: The Business Analyst is a key contributor on the product management team, responsible for translating business needs into clear, actionable requirements that drive product development in a fast-paced environment. This role works closely with the Director of Product Management, engineering, and business stakeholders to gather, document, and validate requirements that support the delivery of high-impact technology solutions. This role operates in a Microsoft-based development environment, collaborating closely with engineering teams using Azure DevOps, SQL Server, and modern .NET-based solutions. Supervisory Responsibilities: None Essential Tasks: Requirements & Analysis - Elicit, document, and manage detailed business and functional requirements through stakeholder interviews, workshops, and process analysis - Translate business objectives into user stories, acceptance criteria, and process flows for development teams - Analyze existing workflows and systems to identify gaps, inefficiencies, and opportunities for improvement - Collaborate with engineering teams to refine requirements based on technical constraints, data considerations, and system dependencies Product Support - Partner with product managers to maintain and refine the product backlog, ensuring stories are well-defined and prioritized - Support sprint planning, backlog grooming, and product release activities - Assist in validating delivered features against acceptance criteria and business intent - Create, maintain, and manage work items (epics, features, user stories, defects) in Azure DevOps Stakeholder Engagement - Serve as a liaison between business stakeholders and the development team to ensure shared understanding of requirements - Facilitate requirements reviews, walkthroughs, and sign-off sessions with relevant stakeholders - Communicate status, risks, and dependencies clearly to the Director of Product Management Documentation & Reporting - Maintain clear, version-controlled documentation including BRDs, process maps, and data flow diagrams - Track and report on backlog health, requirement completion, and outstanding open items - Contribute to product analytics efforts by helping define KPIs and interpreting usage data - Document data-related requirements, including source systems, data definitions, and reporting considerations Core Competencies: - Ability to Analyze and Solve Problems : Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner - Attention to Detail : A strong focus on completing tasks and projects accurately and thoroughly - Communication Skills : Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences - Timely Task Completion : Ability to finish tasks and projects efficiently, managing resources and priorities effectively - Team Collaboration : Willingness to work together with others, promoting teamwork and supporting shared goals - Client Focus : Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction - Dependability : Acknowledgment of the importance of being present and punctual. - Creative Thinking : Openness to suggesting new ideas and methods to improve processes and outcome - Organizational Skills : Capability to prioritize tasks and manage multiple projects simultaneously - Adaptability : Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment Experience and Education: - 2+ years of experience in a business analyst or similar role within a technology-focused organization - Strong ability to translate ambiguous business needs into structured, actionable requirements - Familiarity with Agile/Scrum methodologies and participation in sprint ceremonies - Excellent written and verbal communication skills; ability to engage both technical and non-technical audiences Additional Preferred Experience: - Experience with AI - Exposure to product analytics, customer journey mapping, or UX research - Background in, or familiarity with, the insurance or financial services industry - Experience writing SQL queries or working with data to support analysis - Working knowledge of database server concepts (tables, relationships, basic queries, data validation) - Experience working in a DevOps environment (boards, backlogs, sprint planning, and reporting) Physical Requirements - Ability to lift 25 pounds - Repeated use of sight to read documents and computer screens - Repeated use of hearing and speech to communicate on telephone and in person - Repetitive hand movements, such as keyboarding, writing, 10-key - Walking, bending, sitting, reaching and stretching in all directions Benefits & Compensation: - Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing. - Employee Wellness Program - Company paid holidays, plus PTO Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members. *Applications will be accepted until the position is filled