Senior Product Manager

Intelex is seeking a Senior Product Manager to lead the evolution of the Intelex Mobile experience and accelerate our vision of becoming the frontline engagement platform for EHSQ. As a core member of the Product Management organization, you will own the success of the mobile product by translating portfolio strategy into customer-centric solutions that deliver measurable business outcomes. Mobile is a strategic platform that spans every product portfolio. In this role, you will partner closely with Product Portfolio Managers, Engineering, UX, AI, Customer Success, and strategic customers to create intuitive, modern experiences that empower Intelex customers while generating the operational intelligence that powers enterprise risk management. This role requires an experienced product leader who thrives in ambiguity, influences without authority, balances customer value with technical complexity, and consistently delivers meaningful outcomes for customers and the business. Key Responsibilities Customer Value Deliver & Product Leadership - Serve as the trusted voice of the customer by developing deep knowledge of frontline workflows, customer challenges, and emerging market trends. - Build trusted relationships with strategic customers to validate opportunities, evaluate solutions, and ensure delivered capabilities solve meaningful customer problems. - Translate customer insights into clear product requirements, value propositions, and measurable outcomes. - Champion customer-centric product decisions throughout the development lifecycle. Product Strategy & Execution - Translate portfolio strategy into an executable product roadmap that delivers measurable customer and business value. - Own the product lifecycle from discovery and validation through delivery, adoption, and continuous optimization. - Lead prioritization and scope discussions by balancing customer value, business objectives, technical complexity, and delivery timelines. - Continuously evaluate delivered capabilities using customer feedback, product analytics, and business metrics to improve product performance. Cross-Portfolio Leadership - Partner with Product Portfolio Managers across Safety, Risk, Quality, and Environmental portfolios to identify critical workflows and deliver a cohesive mobile experience. - Influence product direction across multiple teams by building alignment around customer needs, platform capabilities, and long-term product health. - Collaborate with shared development teams to maximize the value of cross-portfolio investments. Cross-Functional Leadership - Lead cross-functional teams through discovery, planning, execution, and release readiness. - Partner closely with Engineering and UX to define scalable solutions while making informed tradeoff decisions between customer value, technical complexity, and delivery speed. - Create clarity in ambiguous situations, proactively identify risks, and drive informed decisions that maintain delivery momentum. - Influence stakeholders across Engineering, Product, GTM teams and Executive Leadership without direct authority. Business Outcomes - Own the success of the mobile product by defining measurable success metrics and continuously improving customer adoption, engagement, retention, and business impact. - Leverage AI throughout the product lifecycle to accelerate discovery, improve decision quality, streamline product delivery, and enhance customer value. - Monitor product performance and use qualitative and quantitative insights to inform future product decisions. - Ensure product investments deliver measurable value while contributing to overall portfolio performance. Product Leadership - Serve as the mobile product authority across the organization. - Model sound product judgment, accountability, and customer-centric decision making. - Coach peers, share product management best practices, and elevate product excellence across the Product organization. - Foster a culture of ownership, continuous learning, and outcome-based product management. Qualifications: - Bachelor's or equivalent experience - 5+ years of Product Management experience delivering SaaS products, with mobile product experience preferred - Demonstrated ownership of a strategic product or platform capability from discovery through measurable customer outcomes - Proven ability to lead complex cross-functional initiatives spanning across organizations - Strong customer discovery, product discovery, and product validation experience - Experience making high-quality product decisions in ambiguous environments using customer insights, data, and business objectives - Demonstrated ability to influence stakeholders at all organizational levels without direct authority - Experience partnering with Engineering to make informed product, architectural, and delivery tradeoffs - Curious and a learner-first attitude