Technical Product Manager- Platforms (AI)

About Nava Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges. As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good. Please note: the level of the role will be determined by Nava leadership based on experience and skillset. Position summary Nava is looking for a Technical Product Manager (TPM), Platform to support modernization work. This role will support shared platform, infrastructure, DevSecOps, reliability, operational support, and security/compliance capabilities for application development teams working in a complex federal technology environment. In this role, you will help a platform enablement team operate with strong product discipline. You will work with technical leads, delivery leadership, stakeholders, application development teams, security/compliance partners, and other contractors to clarify needs, prioritize work, improve adoption of shared services and patterns, and communicate tradeoffs across a complex modernization environment. This role is a strong fit for a Senior technically fluent Product Manager who can make ambiguous infrastructure and DevSecOps work clear, actionable, and stakeholder-ready without needing to be the technical implementer. What you’ll do Help application development teams understand and prioritize needs related to shared platform and infrastructure capabilities Structure incoming requests into clear problems, requirements, backlog items, decisions, and follow-up actions Partner with technical leads to translate DevSecOps, infrastructure, reliability, operational readiness, and security/compliance work into product outcomes and stakeholder-facing artifacts Help balance urgent team-specific support requests with investments in reusable patterns, standards, documentation, automation, and shared services Support roadmap, backlog, intake, prioritization, documentation, and communication practices for shared platform services Facilitate alignment across project, application development teams, Nava, partner contractors, delivery leadership, and technical stakeholders Help make platform value visible through clear service definitions, adoption signals, operational metrics, risk summaries, and stakeholder updates Support transition, onboarding, knowledge transfer, and operational-readiness artifacts as platform services evolve Required skills 5+ years of experience as Senior or Principal level product management, technical product ownership, or closely related experience Experience working on platform, infrastructure, DevSecOps, cloud, reliability, internal tools, developer experience, enterprise software, or other technical products Experience with AI-enabled product delivery, AI platform enablement, responsible AI governance, or infrastructure support for teams building AI-enabled products Strong ability to turn ambiguous technical work into clear priorities, roadmaps, workflows, artifacts, requirements, and decision points Comfort working closely with engineers, architects, delivery leads, security/compliance stakeholders, and client partners Ability to balance stakeholder needs, delivery capacity, governance, security, operational risk, and cost Excellent written and verbal communication skills for technical and non-technical audiences Strong facilitation skills in multi-team environments with evolving priorities Ability to meet public trust clearance requirements Desired skills CMS, Medicare, healthcare, claims modernization, or federal contracting experience Experience with internal platforms, shared services, developer experience, or enablement teams Familiarity with AWS, cloud infrastructure, CI/CD, DevSecOps practices, observability, incident response, reliability engineering, or production readiness Familiarity with security/compliance workflows, Authority to Operate support, Information Systems Security Officer partnership, vulnerability remediation, or governance processes Experience using adoption metrics, operational metrics, support metrics, or service-level indicators to guide product decisions Experience supporting legacy-to-cloud modernization or complex multi-vendor environments Compensation $135,000 — $153,000 USD Other requirements All roles at Nava require the following: Legal authorization to work in the United States Ability to meet any other requirements for government contracts for which candidates are hired Work authorization that doesn’t require visa sponsorship, now or in the future May be subject to a government background check or security clearance, depending on the contract Perks working with Nava Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus Parental leave — paid time off for new parents, plus weekly meals delivered to your home Wellness program — full platform offering physical, mental, & emotional health resources & support tools Virtual care — see doctors online with no copay through a virtual visit program (depending on available providers) Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest 401(k) match — Nava matches 4% of your salary to support your retirement savings plan Flexible work — remote-first environment with flexibility built around your schedule and responsibilities Home office setup — company laptop & setup assistance provided via Staples for remote work needs Utility support — monthly reimbursement to help offset eligible home office utility expenses Learning opportunities — internal training programs and resources to help grow your professional skills Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs Referral bonus — get rewarded when you refer great people who join the Nava team Commuter benefits — pre-tax commuter programs to support in-office travel when applicable Supportive culture — A collaborative and remote-friendly team environment where people genuinely care Location We have fully remote options if you reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, DC, Delaware, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin *If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. Stay in touch Sign up for our newsletter to find out about career opportunities, new partnerships, and news from the broader civic tech community. Please contact the recruiting team at recruiting@navapbc.com if you would like to request reasonable accommodation during the application or interviewing process. We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States. Equal Employment Opportunity Nava is committed to providing equal employment opportunities without discrimination or harassment on the basis of race, gender and/or gender identity or expression, color, creed, religion, religious creed, age, national origin, ethnicity, disability, veteran or military status, sex, sexual orientation, reproductive health autonomy, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth, genetic information, domestic violence victim status, marital status, citizenship status, or any other characteristic protected by law. Nava prohibits any such discrimination or harassment. This policy applies to all employees, applicants, contractors, and temporary workers of Nava.