Description
The Deposits Innovation team is charting the next wave of consumer banking. We turn customer insight and market signals into high‑impact product opportunities with impact in a complex and dynamic industry.
As a Product Manager Senior in Deposits Innovation you will drive the exploration and development of next-generation banking frontiers, creating innovative use cases rooted in customer needs and identifying strategic opportunities to position the consumer bank at the forefront of industry innovation. You will synthesize customer insights, market intelligence, and commercial objectives into product opportunities, concepts and capabilities and guide cross‑functional teams through their research, evaluation, and testing. You will ensure that strategy translates into tangible solutions and measurable outcomes in a complex, highly regulated environment.
The ideal candidate is a thought leader in the innovation space, with strong product instincts, data fluency, and a track record of driving from ambiguity to decision. You should be able to combine forward-thinking creativity with a practical understanding of today’s business constraints and expectations.
Job responsibilities
Develop deep expertise in the target customer segments and their needs, market landscape, and emerging technologies impacting consumer banking
Architect and drive the end-to-end exploration of next-generation banking, conducting rigorous opportunity analyses to uncover consumer banking applications and translate findings into prioritized, testable product concepts
Identify and prioritize innovative use cases rooted in customer needs, leveraging research and insights to build a robust set of prioritized high-impact opportunities with practical bridge to today’s banking world
Convert strategy into product constructs and requirements in partnership with product managers and designers
Drive cross‑functional alignment and decisioning through compelling storytelling and executive‑ready materials; communicate progress, risks, and trade‑offs with clarity
Design and oversee pilots, proofs-of-concept, and experimentation frameworks to validate new ideas, including recommendations for strategic investments and partnerships
Build business cases and product narratives that connect customer value, economics, and risk considerations; recommend investment, sequencing, and de‑risking plans
Mentor team members, champion a culture of curiosity and continuous learning
Required qualifications, capabilities, and skills
5+ years of experience in product strategy, product management, innovation, or closely related roles in technology‑driven organizations
Proven ability to turn ambiguous problem spaces into clear hypotheses, requirements, and action plans; fluency in discovery methods, experimentation design, and test analysis.
Demonstrated success taking concepts from exploration through pilot and into scale decisions
Strong analytical skills with experience in defining KPIs, building business cases, and interpreting customer, product, and financial data; comfort partnering with analytics and data science teams
Excellent communication and storytelling skills; adept at influencing senior stakeholders and aligning cross‑functional partners in a matrixed environment; experience steering investment decisions across a portfolio of initiatives
High bias to action and ownership; demonstrates sound judgment, prioritization discipline, and the ability to navigate complexity and deliver results at pace
Bachelor’s degree in Business, Economics, Engineering, Computer Science, or a related field
Preferred qualifications, capabilities, and skills
Strong preference for big tech or fintech experience
Advanced degree in Business, Economics, Engineering, Computer Science, or a related field a plus
Organization
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.
Company
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans